SENDI LTD
Legal
Important Sendi policies, agreements and platform terms in one place.
Important Sendi documents
These pages explain how Sendi works, what customers and couriers are responsible for, how payments and disputes are handled, and how user information is protected.
These documents explain how Sendi operates, how personal information is protected, and the responsibilities of customers and couriers using the platform in Kenya.
Privacy PolicyTerms & ConditionsCustomer AgreementCourier AgreementAccount DeletionCustomers
Customers should read the Customer Agreement before booking a delivery, especially the sections on prohibited items, packaging, cancellation and loss or damage reports.
Couriers
Couriers should read the Courier Agreement before accepting jobs, especially the sections on verification, proof of delivery, insurance and professional conduct.
Legal contact
For legal or policy questions, email legal@sendi.digital. For delivery support, email support@sendi.digital.